Case Category

Black Brailles Membrane Keypad

When the customer got our quotation, he was very surprised with so good price, but he questioned weather we could offer the products that satisfy them a lot at same time?
Firstly they especially emphasized that this product is for blind people, so the ke
Description
When the customer got our quotation, he was very surprised with so good price, but he questioned weather we could offer the products that satisfy them a lot at same time?
Firstly they especially emphasized that this product is for blind people, so the keys must be embossed as high as possible, and all brailles are also the higher, the better. Secondly, there are total 720 grille intervals on the surface, which requires us to use laser cutting technology. 

After understanding clearly the requirements of customers, we began to make samples, and found there is a big gap between ideal and the reality!  A variety of problems: the customer felt that the keys raised were not high enough, and the height of the brailles raised were not consistent, the overall grille intervals on the left and right had deviation problem, back adhesive was not good, the switch part, feel was not good. And most disturbing is every time we make a sample, there will be new problems, and some problems will be repeated, the quality is difficult to control, the project has been delayed again and again, we were quite headache! But we did not escape for problems happened in each time, our engineering group immediately meet to discuss, set out the rectification plan. After trial and error, the products are getting very closer to the requirements of customers, and the customers are gradually satisfied. The products have been put on shelves. And customer has placed a batch order.
Here's what makes this product special!

* There are braille menus on the side of 11 side-by-side keys. The area of braille is 165* 14mm, and the height of brailles are required to be same and consistent, so it requires highly for mold and embossing process.
* The grille interval designed to display braille in the reading area is very narrow, die cutting will be easy to break the grille, so we can only laser cut one by one, as there are many braille display slots, it needs a very long processing time.
* Panel outline punching and braille display hole laser cutting are completed in two times, the alignment requirements for the two punching is high, the error is required within the range of 0.15mm.
* The outline of back adhesive is 0.5mm uniformly smaller than the outline of the top panel, which requires high accuracy of the adhesive placement and alignment.
For customers, the most terrible thing is not to encounter problems in the project, but to encounter an irresponsible supplier.The customer needs us to solve the problem in time! Of course, in this process, communication is very important, communication must be effective and timely. We, Flexkys, are willing to offer solution and solve the problem for each customer, timely promote the success of the project, achieve mutual assistance and gain win-win!